This month, our team has worked diligently to provide the best, most accessible experience for our pet parents. We’re excited to share new updates, including French and Spanish language options and a new consultation to help your pets deal with the stress of holiday travel. Keep reading to learn more.

New feature: French & Spanish Language Visits

What: Over the past few months, our team has been dedicated to expanding our telehealth service beyond English and we’re thrilled to announce that we’ve begun offering care in French and Spanish to select members.

Why: This update is about more than just translation—it’s about empowering our members to care for their pets with confidence. Communicating with a veterinarian in the language pet parents are most comfortable with ensures that pet parents regardless of their preferred language can get the support they need to help their pets live their happiest, healthiest and longest lives.

Key Benefits: 

• Video visits with vets in French and Spanish
• Text consultations in French and Spanish
• Platform navigation in French and Spanish

How to Use:

• New Members: If you’re downloading Airvet for the first time, your account creation process will automatically match your device’s default language. If your device is set to Spanish or French, you’ll be able to choose your preferred language as you set up your account.

• Existing Members: Already have an Airvet account? No problem! You can update your language preferences at any time by visiting your user profile settings in the app. Simply select Spanish or French as your preferred language, and the app will adjust accordingly. 

On-Demand Suggested Content

What: From engaging videos by our Airvet vets and vet techs to insightful articles, the Suggested Content section offers vet-curated resources to help guide you on your pet parent journey.

Why: To provide valuable resources and support for pet parents, helping them access informative and vet-curated content.

Key Benefits:

• Offers a wealth of informative content, covering a wide range of topics related to pet health and well-being.
• Ensures convenient access for pet parents.
• Enhances your understanding of top pet care challenges and solutions.

How to use: Pet parents can access the Suggested Content section directly within the Airvet app. Simply navigate to the Suggested Content on the homepage to access resources for pet care.

Holiday Travel Specialized Visits

What: As we gear up for the upcoming holiday season, pet parents feel supported is paramount. At Airvet, we understand that caring for pets extends beyond emergencies. That’s why we’re excited to introduce our latest specialty visit: Travel Preparation.

Why: Designed with the travel that usually comes at the end of the year and your pets’ wellbeing in mind, our Travel Preparation consultation offers a convenient 10-15 minute session aimed at helping pet parents ensure their furry companions travel safely and comfortably.

Key Benefits:

• Taking your cat on an airplane for the first time? Want to make sure your dog is comfortable on a long car ride? Get the answers you need from a trusted veterinarian.
• A customized plan to support you and your pet
• Expert guidance on best practices for traveling with pets.

How to use: On the homepage of the Airvet app, scroll down to the section titled ‘Specialized visits’. Then, select the card titled “Travel confidently with pet health tips from veterinarians” to set up your visit.