Airvet Launches "Airvet Assist" to Help Streamline Workflows

LOS ANGELES, CA – Airvet, the highest rated telehealth platform in the country, announces the launch of Airvet Assist. The era of COVID-19 has made clinics across the country busier and more frantic than ever. Phones are ringing off the hook, teams are stressed and spread thin, curbside visits have thrown a wrench into workflows, and many clinics are booked out several weeks in advance, leaving patients without care. Expanding beyond telemedicine with Airvet Assist, Airvet promises to remedy the frenzy by cutting call volume in half, and streamlining and automating curbside check-in, giving clinics back an average of 8 hours a day. 

Airvet Assist is a solution that provides a single interface to merge existing workflows into one continuous team collaboration tool for in-office visits expedited by complementary services for scheduling and delivering remote care.  With one unified communication and coordination system, hospitals are cutting time spent on phones up to 50% without changing their care practices. Airvet helps automate previously time-consuming tasks like curbside check-in, appointment scheduling, client call-backs, pre-op check-ins, and more.   

As telemedicine continues to be a significant part of how we deliver care now and in the future, what veterinarians and their teams need most right now is time,” said Dr. Jeff Werber D.V.M., and Chief Veterinary Officer of Airvet. “Some of the biggest bottlenecks plaguing hospitals right now are around inefficient curbside workflows and an inordinate amount of time the team is spending on the phone. As part of our mission to find new ways to support veterinarians and their teams, we’ve eliminated those stressors entirely while also enhancing client experience and team morale.”

“It feels like we have an extra doctor and CSR on staff now,” said Dr. Russ Brewer D.V.M., and owner of Care Animal Hospital of Pleasant Prairie. “We run all of our curbside appointments through Airvet start to finish, and have probably cut 10-15 minutes off each appointment just by getting rid of all the back and forth.”

“The Airvet team understands the pressure that hospitals are under right now,” added Dr. Jen Rokke D.V.M., and Vice President of Continuous Improvement at Mission Veterinary Partners. “We have absolutely zero time, so anything we can introduce quickly and easily to save time and be more efficient in how we provide care is going to be welcomed with open arms.”

Airvet’s suite of tools include real-time video, phone, and chat, along with a curbside check-in automation feature, after-hours emergency triage, custom forms, one-tap payments, and a robust desktop portal for teams to streamline client communications across office computers, tablets, and mobile devices.

“We launched Airvet as a telehealth company, but over time we became maniacally focused on becoming a time-saving, workflow efficiency platform with solutions and services made to deliver a consistent and holistic experience,” said Brandon Werber, founder and chief executive officer of Airvet. “We couldn’t be more excited to roll Airvet Assist out to veterinarians and their teams to give them an extra set of hands.”

About Airvet

Headquartered in Los Angeles, Airvet is the leading veterinary telemedicine/telehealth platform in the country. With a 5-star rating and more than 4,000 client reviews in the App Store, Airvet’s cloud-based technology integrates with existing workflows through the most powerful and user-friendly telehealth and workflow efficiency platform. Veterinarians and their teams can connect with pet parents via live video, audio, and chat and collaborate to provide continuity of care throughout the relationship. Airvet also includes advanced triage and after-hours support with a community of thousands of veterinarians available 24/7 to pet parents across the country. The app is available on both the App Store and Google Play. For more information, visit www.airvet.com.

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